Shop rules

Terms and conditions with which you agree when purchasing a product:

Part 1. The store guarantees:

1. Technical support response within 24 hours of contact.

Usually technical support responds much faster, with the exception of nighttime.

2. The performance of accounts within 24 hours from the date of their acquisition, if all the rules and conditions for working with accounts described in Part 2 are observed.

Start using your accounts right away, as many sites delete accounts for inaction / arrange scheduled cleanups. After 24 hours after the purchase, even if you have not used the accounts, we will not be able to return the money to you.

3. Replacing accounts within 24 hours of their acquisition if the accounts are non-operational through the fault of the mailru.top store and if all the rules and conditions for working with accounts described in Part 2 are observed.

If you logged in to an account and did something with it, and then it was banned, then it is no longer subject to replacement / refund

4. Refund if accounts cannot be replaced. Refund is possible on Yandex-money, Qiwi, Webmoney.

Refunds to a bank card and other payment systems are not possible.

Part 2. When using accounts purchased on mailru.top, it is prohibited:

1. Log in to 2 or more accounts without a proxy and from one device.

You can use accounts without a proxy and from one device (different browsers are not different devices), but in this case we will refuse to replace / refund.

2. Use your home static ip address, ipv6 proxies, public proxies, packet proxies, shared proxies.

Only personal (they are individual) ipv4 proxies and mobile proxies are allowed.

3. Use any paid and free VPN services.

Any VPN service uses public IP addresses used by strangers.

4. Use device emulators, virtual machines, VDS and VPS servers.

Any site can determine that you are not accessing it from a real device. This significantly reduces the trust of accounts and leads to their blocking.

5. Use the Instap.ru service for instagram accounts, the proxy service Proxymania.ru for any accounts.

All these services are unreliable and due to them accounts can be blocked.

Part 3. Other terms and conditions:

1. When choosing the payment "Yandex and bank. Card" the total cost of the order is added: 6.4% for Yandex (minimum payment 10p) and 3.5% for the bank. cards (minimum payment 3p).

This is due to the fees of the aggregator of payments.

2. When choosing "Bitcoin" payment, 0.9% is added to the total order value. Satoshi rounding goes up. The minimum payment is 0.0001 BTC.

3. Orders are stored in the store for no more than 1 month.

We will not be able to restore your orders if you lost / deleted them.

4. In the case of prolonged use of the purchased accounts, the client is obliged to change passwords on them and take care of their safety on their own.

This applies to cases where, after a year, for some reason, someone steals your account. Thus, you get sure that the problem is not on the side of the store.

5 Purchased valid goods cannot be returned / replaced.

This applies to cases where you were inattentive when choosing a product and, having bought it, want to make a refund or exchange.


6. The store and its employees do not provide training and advice.

We do not work with accounts, so we can not fully advise you.

7. By purchasing accounts and leaving your mail when buying, you automatically agree to the newsletter from our store.

Newsletter is very rare.

Upon agreement with the rules (at the time of purchase), the customer confirms that:

1. The client read the detailed description of the accounts.

2. The client has read all the rules and conditions of the store and agrees with them.

3. After purchasing the product, all responsibility passes to the customer.

4. In case of violation of any clause of the rules, the customer has no complaints against the store and its employees.

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