What to do if the accs are invalid (inoperative), but you didn’t do anything with it?
1. Go to contacts for technical support: mailru.top/page/kontakty
2. For one of these contacts, write the following:
- order number (note that you indicated when paying). Example: invoice [5168516815332] or order_399107 * if for some reason you do not have this note, then indicate the exact time of payment and mail *
-How did they check the validity (performance) of accounts?
-Do you use a proxy? If so, which ones?
-other description of the problem, as detailed as possible
3. We are waiting for a response from technical support for the return of accounts / money or another solution (up to 24 hours, we usually respond immediately)